The Red Lion, Earlston, Scottish Borders logo



All staff at The Red Lion take the privacy of our customers seriously and we are committed to the following policy.

We categorically do not sell, trade or rent your personal information to third parties. We will only use your information to contact you when it is relating to The Red Lion.

Privacy & Data Protection


The Red Lion promises the following:

Any personal data provided by you to us will be held and processed in accordance with the data protection principles set out in the General Data Protection Regulations for the purposes of meeting the legitimate interests of The Red Lion and adhering to the rights of the individual or business.


Privacy Policy


This Privacy Policy explains our data processing practices. If you have any queries concerning your personal information or any questions on our use of the information, please contact


The Red Lion is committed to protecting the privacy of our customers and website visitors. Our relationship with you is valuable and we understand the importance you place on the privacy and security of information which personally identifies you.

In that respect, we take your privacy seriously. Please read the following to learn more about our privacy policy and our information gathering and dissemination practices.

The information we hold on you might be:

  • Your name

  • Contact details – email and phone number

Why we require your information – because we want to make sure that you get access to all news, events and opportunities relating to The Red Lion.


The Red Lion provides a variety of online offerings including information about our products and services, business information and events.

We collect personally identifiable information when you book with us. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site. The information we hold is secure and should you at any point not wish to be on our mailing list or contacted, simply email and in the Subject of your email add Unsubscribe.


We use this information in the following ways:

  • To communicate with you about any opportunities relating to The Red Lion

  • To provide you with company news

  • To contact you about our events or services

  • To fulfil your request for information about certain products or services

  • To communicate with you generally

We will contact you via the following methods

  • Phone

  • Email


If you would like to change your preferences or unsubscribe, simply email us at and we will remove your details from our communications.

Where we store your personal information

We store your information on our secure database provided by either our booking engine, or our guest mailing list hosted by

Do we share your information without your consent?

No. At no point will your information be shared with any 3rd party unless you have given us consent to do so.

Your rights around the information we hold  – Right to Access, Right to Removal and Right to Correction

 If at any time you would like to know what information we hold, need information we hold corrected or be removed from our records, please email us at and in line with GDPR legislation we will carry out your request.

It is important for you to know that we hold your details in confidence and we hope that you keep in touch with us, remain on our list – so we can keep you up to date with all the latest about The Red Lion.

Any questions – get in touch – we are here to help!


The Red Lion attempts to ensure that all the information available on their website is accurate. However, we cannot guarantee that it will be fault free. We do not make any warranty that the website is free from infection by viruses or anything else that has contaminating or destructive properties. The liability section applies only to the extent permitted by law and does not affect your statutory rights. We will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website. The Red Lion shall not be liable in any way for any loss or damage arising directly or indirectly for the delivery of goods being delayed, prevented or for any other reason beyond our control. This includes the acts of any third parties we use to carry out an order or service.  Although we do strive to portray images in a realistic light, sometimes we are governed by what images are available for us to use.



Cookies are small portions of data and/or text files that are stored by your web browser on your hard drive. Cookies allow a website to distinguish your shopping practices and let the website recognise you when you, the user, returns.


Social Media Policy


The Red Lion hosts a Facebook and Twitter page. As with all other business sites, discussions via social media happens on such sites daily. They are designed for fun and for like-minded folk to join in dialogues and share photographs on certain topics. It is up to all parties and individuals to make sound judgement themselves when using social media to post stories and photographs and share information. When discussing matters about our business or our brands via your social media sites, please bear in mind that you are responsible for your own actions. The Red Lion reserves the right to remove and/or report any malicious or factually incorrect material regarding our business and the brands that we sell. The use of spam harmful to our business, or offensive, harassing, threatening or personal attack activities is strictly forbidden. Remarks that indicate any illegal activity or break copyright law or trademarks are also forbidden.


Acceptance Of Privacy Policy


By using our website, you confirm your acceptance of our polices. If you are in any way in disagreement with our policies, then please do not use our website. Continued use indicates to us that you are in acceptance with these conditions.


Access Rights

Should you have any questions regarding information we hold about you, or would like to inform us of changes, then please do not hesitate to contact us by calling or alternatively you may wish to write to us.


This policy was last updated on the 24th May 2018